Exchanges & Returns

At TrueComfy, we stand behind the quality and comfort of our products. We want you to love your TrueComfy bras as much as we do. If you're not completely satisfied with your purchase, we're here to help with our hassle-free exchange and refund policy.

30-Day Replacement Guarantee

  • We offer a 30-day replacement guarantee on all our products. If your TrueComfy bra doesn't meet your expectations in terms of size, comfort, or quality within 30 days of purchase, we'll happily replace it for you.
  • To initiate a replacement, please contact us at support@truecomfy.com with your order details and a brief description of the issue. We will guide you through the replacement process.

No Return Necessary

  • In line with our commitment to customer satisfaction and sustainability, we do not require you to return the original product. There’s no need to worry about return shipping or handling.
  • If you receive a defective or incorrect item, we'll replace it without asking you to return the original item. This policy is part of our commitment to reduce waste and ensure customer convenience.

Refunds

  • While we do not have a return policy, we understand that certain situations are unique. If you're not satisfied with your purchase and do not wish for a replacement, please reach out to our customer service team at support@truecomfy.com. We will review each case individually to ensure your satisfaction.
  • Refunds will be processed to the original method of payment within a certain amount of days, depending on your card issuer's policies.

Contact Us

  • If you have any questions regarding our exchange and refund policy, please do not hesitate to contact us at support@truecomfy.com. Our customer service team is dedicated to ensuring your satisfaction.

Thank you for choosing TrueComfy, where your comfort is our top priority!